Help Center

Frequent Questions

How does credit building work?

What are Courses?

Is there a return policy?

Are there any fees?

Is there a credit check?

Does Kovo report to credit bureaus?

When will I see results?

Installments

How does my payment performance factor in my credit report?

What happens if I miss a payment?

How do I make a payment?

Can I skip a payment?

Can I set up auto-pay?

Is it a contract?

Is there a fee for closing my account early?

How can I update the payment method on my account?

How can I cancel my account?

Rewards

What are Rewards?

How do Rewards work?

When can I earn Rewards?

Where are Rewards available?

Who can access Rewards?

© 2022 Kovo Inc. - a public benefit corporation



There is no hard pull on your credit when applying for and opening an account.


On-time payments can have a positive impact on your credit score. Late or non-payment can negatively impact your credit score. Impact on your credit may vary, since credit scores are independently determined by credit bureaus based on many factors, including the financial decisions you make with other financial services organizations.

© 2022 Kovo Inc. - a public benefit corporation



There is no hard pull on your credit when applying for and opening an account.


On-time payments can have a positive impact on your credit score. Late or non-payment can negatively impact your credit score. Impact on your credit may vary, since credit scores are independently determined by credit bureaus based on many factors, including the financial decisions you make with other financial services organizations.

© 2022 Kovo Inc. - a public benefit corporation



There is no hard pull on your credit when applying for and opening an account.


On-time payments can have a positive impact on your credit score. Late or non-payment can negatively impact your credit score. Impact on your credit may vary, since credit scores are independently determined by credit bureaus based on many factors, including the financial decisions you make with other financial services organizations.